Effective Date: January 1, 2026
Caring Moment Personal Services is committed to protecting the privacy, confidentiality, and security of the personal information entrusted to us. We understand the sensitive nature of the information shared with us and take our responsibility seriously.
This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with applicable privacy laws in Canada.
We may collect personal information including, but not limited to, names, contact details, health-related information, care preferences, and communication history. Information is collected only when necessary to provide services, respond to inquiries, or meet legal obligations.
Personal information may be collected through phone calls, emails, intake forms, consultations, and our website contact forms.
Personal information is used solely for purposes related to providing care and support services. This includes assessing care needs, coordinating services, communicating with clients and families, scheduling care, and maintaining accurate records.
We do not use personal information for unrelated purposes or sell information to third parties.
By engaging our services or submitting personal information, you consent to the collection and use of your information as outlined in this policy. Consent may be withdrawn at any time, subject to legal or contractual limitations.
Personal information is only shared when necessary to provide care, meet legal requirements, or with your explicit consent. This may include sharing information with caregivers, healthcare professionals, or emergency contacts when appropriate.
We do not disclose personal information to third parties for marketing purposes.
We take reasonable measures to protect personal information against loss, theft, unauthorized access, or disclosure. Safeguards include secure storage, limited access, and confidentiality practices within our team.
Clients have the right to access their personal information and request corrections if information is inaccurate or incomplete. Requests can be made by contacting us directly.
This Privacy Policy may be updated from time to time to reflect changes in practices or legal requirements. Updates will be posted on our website.
For questions or concerns regarding this Privacy Policy, please contact:
Email: michelle@caringmoment.ca
Phone: (226) 234-4006
At Caring Moment Personal Services, we believe caregiving is about presence, not just tasks.
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